What is malware?
Malware is the term used to describe a computer program with a malicious, destructive or concealed purpose. There are many types of malware including: computer viruses, spyware, browser hijackers, fake security or fake support software, Trojan horses, worms, back-doors, keyloggers and root-kits. Some malware displays annoying, unwanted advertising. Some malware destroys data. Others scramble or encrypt data and then demands a ransom to recover it. Fortunately, most malware can be removed by a skilled technician.
Our approach to computer virus removal
Computer virus removal is the process of identifying, removing and repairing the damage caused by computer viruses and malware. At Z Logic, we are constantly refining our methods to address the latest threats. Emphasis is placed on preserving your software environment instead of the alternative, which is to: backup your data, wipe the hard drive clean, reinstall Windows and all of your programs from scratch and then restore your data from backup – a lengthy and expensive process. If you suspect your desktop, laptop or smartphone is infected and you need computer virus removal don’t take chances. Compromised systems are often infected by more than one malicious program. A friend or relative that knows a little about computers may be able to remove some of the malware, but will often overlook the more dangerous, deeply hidden infections.
After computer virus removal, three additional steps are performed as part of our service. We repair the damage done by the malware, secure your system (by restoring appropriate security settings, installing updates and replacing expired antivirus products) and we provide guidance to minimize the risk of future infections. This “long view” approach saves you time and money.
How does malware get into my computer?
All programs have flaws. Some of these flaws are “by design” and some are accidental. For example, many security problems occur when programmers attempt to make programs easier to install or run. Sometimes, malware gains access to a computer by tricking a user into giving it permission to enter the system. This is accomplished by using psychological tricks known as social engineering.
Spyware is sometimes part of a legitimate program, but it aggressively collects and reports information about you over the internet without making this purpose clear or getting your consent. The most common way for spyware to get into a computer is when its defenses are not up-to-date. While the latest versions of Windows, Apple OS and other operating systems maintain themselves pretty well, some user involvement is needed. For example there are some Windows Updates that will not install themselves unless you specifically consent and select them.
What is a computer virus?
A computer virus is a type of malware. Just like a biological virus, computer viruses spread by copying themselves. This behavior creates a “signature”, which makes it possible to detect and prevent them with an antivirus program. A virus can gain access to a modern computer when it does not have an up-to-date antivirus application installed, by starting a system with an infected CD-ROM in the tray or a USB key plugged in as well as various other methods.
What can be done to reduce computer virus and malware infections?
If you value your privacy and data, security is an essential consideration whenever you use an internet connected device. Installing Apple OS Updates and/or Windows Updates on all desktops, laptops, tablets and smartphones should be a part of everyone’s security routine. Don’t let your anti-virus subscription lapse. There are plenty of high quality, free antivirus apps so there is no financial reason not to have one. You may also want to consider using a sandboxing program. This new approach to malware protection is very effective. There is a small learning curve but it is well worth the effort as it is one of the best defenses against malware.
If you receive a message from a web page or a telephone call that your desktop, laptop, tablet or smartphone is infected with malware, do not believe it. There are no companies that provide such a service. In fact, you shouldn’t even click on a pop-up window that displays such a message. You should immediately seek advice on how to dismiss the pop-up window in a way that will prevent you from getting infected. Remember, one never needs to justify caution when dealing with friendly strangers.
Computer viruses and other malware will likely always be with us, but its effect can be minimized with education and a little attention to security. For those times when something gets past your defenses, our computer virus removal service will get you up and running quickly, safely and as inexpensively as possible.